Desk Alert is an application that is installed on the security desk workstation and works in conjunction with the Emergency Gateway to notify on-site security personnel when an emergency call is placed within the organization. Key features of Desk Alert include:
Automatic Screen Pop-Up
When 911 is dialed, an emergency pop-up alert automatically appears on the security desk screen and notifies security personnel of a 911 call in progress. This ensures that on-site security personnel are promptly notified of all emergency calls within the organization.
Detailed Caller Information
The Desk Alert pop-up provides security personnel with the caller’s name, callback number, precise location information and an optional URL link that includes location-specific information (i.e. a detailed building map or emergency contact list).
Faster Response Times
The Desk Alert pop-up ensures that on-site security personnel are promptly notified of all emergency calls within the organization and have the information needed to improve emergency response times when seconds count.
Additional features of Desk Alert include:
