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Relay Center

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911 Enable provides Relay Centers with a reliable E911 solution that keeps users safe and meets FCC and CRTC regulations

Relay centers provide users with valuable services from a centralized location, including video relay services for the speech and hearing impaired, telematics, and health call centers. However, in an emergency situation, relay centers must be able to connect their users to the appropriate Public Safety Answering Point (PSAP). This is essential for the safety of their users and is required by FCC and CRTC regulations.

911 Enable delivers the most cost-effective and reliable E911 solution for relay centers that meets all FCC and CRTC regulations. It provides relay center agents with the ability to ensure enhanced 911 calls are routed to the appropriate Public Safety Answering Points (PSAP). With coverage extending across the US and Canada, relay center users receive high quality E911 service, regardless of where they may be located.

With more customers than any other E911 provider in the market, 911 Enable has established compatibility with the industry’s widest range of feature application servers, session border controllers, and class 5 softswitches, ensuring quick and simple E911 integration.

Why Choose 911 Enable?

  • Competitive pricing for relay centers of all sizes
  • Unparalleled network coverage, accuracy, and reliability
  • Compliance with FCC and CRTC E911 regulations
  • Industry’s lowest percentage of address validation rejections, and no-charge error correction
  • E911 call delivery via the industry’s largest network of selective routers
  • Available for a wide range of feature application servers, session border controllers, and class 5 softswitches, from vendors such as Broadsoft, Cisco, Nortel, Asterisk, Acme Packet, AuPix, OpenSER, Metaswitch, Ipsmarx, and more

Related Resources

  • Solution Briefs
    • E911 Solution for Relay Centers
  • Success Stories
    • Snap!VRS Success Story
  • Data Sheets
    • Emergency Routing Service Data Sheet for the US
    • Emergency Routing Service Data Sheet for Canada
  • Regulatory Standards
    • FCC E911 Regulations
    • CRTC E911 Regulations
    • State E911 Legislation
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  • Top 10 Reasons Service Providers Choose 911 Enable
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