Emergency Routing Service
The Emergency Routing Service delivers 911 calls and location data to Public Safety Answering Points across North America
The Emergency Routing Service (ERS) is a monthly subscription service that connects service providers to Public Safety Answering Points (PSAPs) across the US and Canada. Using a SIP or PSTN connection, 911 calls are routed to the ERS, which then delivers the call and precise location information to the
appropriate PSAP. Key features of the ERS include:
The Largest E911 Coverage in the US and Canada
The ERS routes E911 calls to over 6,000 PSAPs in the US and Canada, ensuring that all users maintain access to accurate E911 services regardless of their calling area.
National ALI Database
The National ALI database is a central repository for Emergency Response Locations (ERLs) and phone records. It can be updated in real-time and supports records from across the US and Canada.
Compliance with FCC and CRTC Standards
The ERS supports VoIP service provider networks according to FCC and CRTC standards, and is fully compliant with all current legislation. This helps service providers and their customers meet or exceed E911 regulations across the US and Canada.
Additional features of the ERS include:
