Emergency Gateway
Powerful E911 management functionality for IP telephony deployments
The Emergency Gateway (EGW) is an on-site appliance that automates and simplifies E911 management for IP telephony systems. It provides secure and reliable support for the industry’s widest range of IP-PBX platforms, from leading vendors such as Cisco, Avaya, Microsoft, Aastra, ShoreTel, 3Com, and more. Key features of the EGW include:
Automatic IP Phone Tracking
The EGW automatically discovers the precise locations of IP phones, softphones, and wireless phones as they are added/moved/removed on the corporate network. Automatic IP phone tracking may be used with layer 2, layer 3, and wireless LAN network maps, allowing organizations to select the phone tracking solution that best suits their deployment.
On-Site Security Desk Routing and Notification
The EGW provides a complete suite of on-site security notification tools to help improve coordination amongst rescue teams and reduce response times when seconds count. When 911 is dialed, emergency calls may be monitored by on-site security staff or delivered to them directly. Notification alerts can be instantly delivered to security personnel via email, SMS, pager, and screen pop.
Extensive Reporting and Management Capabilities
The EGW’s extensive reporting and management capabilities help organizations administer their E911 system. It logs every administrative action taken and every system log-in to ensure user accountability. The EGW also makes 911 Call Detail Records (CDRs) and call recordings available via an administrative Dashboard.
Virtual EGW for Small and Medium Businesses
For organizations with up to 2,500 users, the EGW may be deployed as a virtual appliance. The Virtual Emergency Gateway (V-EGW) provides the same advanced E911 capabilities as the EGW hardware appliance with a smaller appliance footprint that allows for optimized resource allocation. By implementing the V-EGW, SMBs benefit from enterprise-class E911 management features while enjoying a lower total cost of ownership.
Additional features of the EGW include:
EGW Related Resources
- Data Sheets
- Feature Briefs
- Success Stories
- Partner Case Study
- Brochures
